Contact us.
Indelible Beauty Shop
P.O Box 37534
Phoenix , AZ 85069
Customer Service Hours
Monday- Thursday 8:00 am- 4:00 pm PST
Friday- Sunday ( CLOSED)
Please allow 72 hours for us to respond back to your email.
Our order time frame is between 3-5 business days we do not work on weekends. Please be mindful with shipping time frames may vary on certain Special Drops, Flash Sales, or Holidays. Thank You Always for the love and support!
OUR STORE POLICIES
We are very grateful for all our supporters and have just a few rules and policies please take some time to read this over.
1: We do offer refund or exchanges within 30 days if not opened or used. All exchanges/refunds have to be return to our mailing address by the customer.
2: Any damage/ missing items need to be reported within 7 days of delivery date.
3: Any wrong address or return mail we will resend once as a courtesy, but any further problems you would be responsible for shipping fees.
4: Most of our orders processing time is 3-4 business days unless we get hit with mass orders. You can email us for order updates.
5: WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE, WE DO NOT TOLERATE ANY DISRESPECTFUL/FOUL LANGUAGE.